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OUR COURSES


  • COURSE No WC101 : SALES & MARKETING

    As the Global markets are a highly competitive economic landscape, it is important to understand, reach and influence the customers and clients. Sales Engineers and Sales Professionals are in demand, and they contribute to the revenue centre of a company. Sales and marketing programs help a lot to reach a broad understanding of the emerging corporate scenario from value creation to strategy building to customer relationships. The programs teach advanced skills & technologies to all the working executives and the new managers. We aim to educate our students to generate demand, improve distribution and communications strategies and build sustainable sources of revenue and profit.

    We have designed a course focused on these requirements covering subjects like:

    • What is Marketing?
    • Products & Services
    • Marketing Plan
    • Product Life Cycle
    • Sales Calls
    • Closing Skills
    • Merchandising
    • The P’s of Marketing
    • Marketing Strategy
    • Marketing Mix
    • The Selling Concepts
    • Hard Selling to Smart Selling
    • Distribution Channels
    • Channel Marketing
    • E-Commerce
    • Direct & Online Marketing
    • Achieving Targets

    WHO TO ATTEND

    Professionals who are into Sales or even other executives who in any manner are supporting the revenue centres of any Organization should attend this course. In the current Industry to maintain the competitive edge, every individual of the Company has to contribute to the business development of the Organisation and hence this is meant for every individual who would like to contribute, and to excel in his/her Career.


    COURSE DURATION

    30 hrs in our Centre / or at Client’s Premises

  • COURSE No WC102 : LEADERSHIP SKILLS

    Leadership skills are one of the finest qualities that all should possess in one form or the other! Studying the characteristics of leadership is useful because we tend to break things into characteristics to make big concepts easier to handle. There are some common traits that define leadership. By actively building on these traits you can develop into a stronger leader! Western Educational Centre have developed a vast and in-depth syllabus that helps in sprouting up the leadership qualities in you…!

    LEADERSHIP SKILLS - INTRODUCTION

    CHARACTERISTICS OF A LEADER

    • Desire to Lead
    • Mission & Vision
    • Integrity, Sincerity & Consistency

    A MANAGER VS. A LEADER

    • Management Skills & Leadership Skills
    • Leadership - Perception

    PERSONALITY & LEADERSHIP

    • The Personality Matrix
    • The Platinum Role

    LEADERSHIP STYLES

    • Autocratic Leadership
    • Democratic Leadership
    • Bureaucratic Leadership
    • Charismatic Leadership Style

    LEADING THE TEAM

    • Purpose Statement & Power
    • Defining Team Purpose
    • Forming ,Storming, Performing
    • The approach for each Phase

    DELEGATING

    • Reason for Delegating
    • How Delegation Works
    • Successful Delegations

    LEADER AS A MENTOR

    • Mentoring – How it Works
    • Mentoring Relationship

    WHO TO ATTEND

    Professionals, Managers who are having experience of handling a team. This is the Course meant for those who would like to excel in their career by implementing the apt Leadership Strategies in the Organisation, thereby improving the overall performance of any organisation.

    COURSE DURATION

    Level – I - 10 Hrs at our Centre or at Client’s Premise
    Level – II - 10 Hrs at our Centre or at Client’s Premise

  • COURSE No WC103 : STRATEGIC MANAGEMENT

    Churning out that perfect strategy in situations of complications plays a major role in dealing out with the issues positively. Strategic management courses are essential in executive education as they provide the tools of analyzing the dynamic marketplace like competitions, consumers, technology and market forces which reshape and redefine the industry everyday and the ways of their integration. Nowadays executives are advised to participate in the executive programs of strategic management to increase the profitability and the marketplace position of a company. These programs help to enhance the ability to set strategic objectives for the employees and how to employ tools and techniques of strategic analysis. Learn from the experts of Western Educational Centre and be a professional in Strategic Management.

    STRATEGIC MANAGEMENT – THE CONCEPT

    • Levels of strategy
    • Phases of the strategic management
    • Rationality in the strategic decision-making process.
    • Towards a holistic view of strategic management
    • STRATEGIC ANALYSIS

    • Corporate objectives and values
    • Corporate stakeholders
    • Business ethics
    • ENVIRONMENTAL ANALYSIS – STRATEGIC PERSPECTIVE

      INTERNAL ANALYSIS

    • A firm’s identity
    • A firm’s strategic profile
    • Value chain activities
    • Value chain interrelations
    • SWOT analysis
    • STRATEGIC FORMULATION

    • Competitive advantages and strategies
    • The directions for strategic development
    • Fundamentals of Strategic Management
    • Defining the scope of the firm
    • Firm growth and development
    • Directions for development
    • Market penetration
    • Product development
    • Market development
    • Business restructuring
    • Portfolio restructuring
    • `

      METHODS OF DEVELOPMENT

    • Internationalisation strategy
    • Strategic Implementation
    • The process of evaluating and selecting strategies
    • Strategy implementation
    • Defining the organisational medium
    • Management and leadership
    • Organisational culture
    • Strategic planning
    • Strategic control

    WHO TO ATTEND

    Professionals who want to grow in their career to the Middle or Top Level Management has to master this skill. Strategic Management is a must for Administrators, Organisational Managers, Marketing Managers, Business Consultants, Planning Specialists, Brand Managers, Corporate Service Managers, Development Managers, Executive Assistants, and Sales & Marketing Professionals etc.

    COURSE DURATION

    20 Hrs. Training at our Centre or at the Client’s Premise

  • COURSE No WC104 : TIME MANAGEMENT

    Efficient time management is very much crucial for the success of any project that you involve in and to surviving the increased business pressure brought about by the challenges you face. Some of the advantages of managing your time aptly are it helps to accomplish more results with less effort, and improves your decision making abilities! Our time management courses will help you reach your goals by learning how to budget your time wisely and effectively, even help you rethink and re-prioritize on a moment’s notice.

    The Academic Professionals of Western Educational Centre has developed a perfect course curriculum to help the future Management Professionals in dealing with the “time” perfectly...

    • Time Flies!
    • Get Organized
    • Schedule
    • Delegate
    • What’s the point of Planning?
    • Stop Procrastinating
    • It’s Ok to say No
    • Manage external time wasters
    • Avoid Multitasking
    • Managing Information
    • How can I make Changes?
    • Stay Healthy

    WHO TO ATTEND

    Front Office, Middle Level and Top Level Managers/Professionals need to attend this Course as Time Management is one of the Major concerns that has to be addressed in the Corporate Sector. A must for those professionals who want to assure that they are capable of delivering what the Organisation needs to maintain that Competitive Edge. This Course is customized and targeted to every Individual in any sector or at any stage so that they can redesign the way of executing their responsibilities in an organized manner where the output quality can be improved.

    COURSE DURATION

    10 Hrs. At our Centre or at the Client’s Premise

  • COURSE No WC105 : STRESS MANAGEMENT

    Stress is very much a part of daily living! The response of each individual to stress is different. Stress management techniques can teach an individual healthier ways to cope with stress, help reduce its harmful effects, and prevent stress from spiraling out of control again in the future. Stress Management training course of Western Educational Centre is at the cutting edge of stress reduction, offering a powerful blend of cognitive training and clinically-proven relaxation techniques to manage stress and enhance resiliency in the most challenging circumstances. This course aims to teach the student how to limit the harmful effects of stress while maintaining life’s quality and vitality.

    • STRESS IN ORGANISATIONAL VENUE
    • OCCUPATIONAL BEHAVIOUR
    • ORGANISATIONAL STRESS & HEALTH
    • STRESS ASSESSMENT
    • STRESS MANAGEMENT TECHNIQUES
    • DESIGNING WORKPLACE STRESS MANAGEMENT
    • COMPREHENSIVE STRESS MANAGEMENT
    • MEASUREMENT & EVALUATION METHODS

    WHO TO ATTEND

    Management, Sales, Finance or any Professional working in a Corporate environment intending to increase the productivity can attend this course. We @Western specialise in relieving Work Stress and getting your best at the Work Place. This is a must Course for Professionals who believe in Targets and Achievements.

    COURSE DURATION

    Level – 10 Hrs at our Centre or at Client’s Premise

  • COURSE No WC106 : MANAGEMENT COMMUNICATION SKILLS

    In the modern business age, effective communication skills are essential for success! It is a critical element for effective supervision & leadership. Managers who communicate well are more likely to be the best problem solvers. Communication Management is an essential skill to function well in an international workplace where diversity is increasingly the norm. The people or employees who have a higher aptitude at communication have the best possibilities for going up the corporate ladder as well. Join Western Educational Centre and get trained to be an active communicator...

    INTERPERSONAL SKILLS

    • Diplomacy, Tact and Credibility
    • Improving Work Relationships
    • Communication for Results
    • Communication Strategies
    • Communication and Interpersonal Skills
    • Responding to Conflict
    • Art of Critical Conversations
    • Object Oriented Communication
    • Effective Business Conversation Skills
    • Building Confidence

    INFLUENCING AND NEGOTIATING

    • Psychology of Persuasion
    • Negotiating to Win
    • Getting through to Anyones
    • Secrets for Exceptional Communication
    • Emotional Intelligence
    • How to be a Successful Manager as an Introvert
    • Time Management

    PRESENTATION AND FACILITATION

    • Effective Presentation Skills & Effective Executive Speaking
    • Turning Data to Visual Presentations
    • The Effective Facilitator

    BUSINESS WRITING SKILLS

    • Business Writing an Art
    • Write to create an Impact
    • Effective Technical Writing
    • Business Grammar

    PRIORITIES AND DECISIONS UNDER PRESSURE

    STAYING FOCUSED AND ENGAGED

    SUCCESSFUL PEOPLE - SIMILARITIES

    EMOTIONS AT THE WORKPLACE

    STRATEGIES TO SUCCEED


    WHO TO ATTEND

    Professionals who want to use effective communication and relationship management to improvise their skills, increase productivity and results. Even those aspiring Professionals who want to excel in their Communication Skills in a Positive, Creative Manner no matter whatever the situation.

    COURSE DURATION

    Level – 10 Hrs at our Centre or at Client’s Premise

  • COURSE No WC107 : BUSINESS ENGLISH

    Anyone who wants to compete successfully in today's global workplace needs to master English as it is the universal or global language of business, trade, politics and what not! Mastering in this global language means, you have the potential to conquer this world with your thoughts and speech! The professionals at Western Educational Centre have developed a clear cut syllabus which helps you to learn Business English effectively and smoothly. We focus on spoken fluency to improve the grammar, vocabulary and professional communication skills required to advance confidently in your career. Our highly qualified teachers ensure that you develop skills that are required in meetings, email and report writing, in negotiations and on the telephone.

    PROFESSIONAL THEMES

    • Discussing your Organisation
    • Brand, Communication
    • Company Culture, Development, Governance
    • Market, Products/Services

    INTERCULTURAL COMMUNICATION SKILLS

    • Project, Quality, Results, Strategy
    • How to be a Good Small-Talker
    • Conversation Starters
    • Dealing with Awkward Situations
    • Market, Products/Services
    • Project, Quality, Results, Strategy
    • Short Social Exchanges & Spontaneity
    • Requesting Information
    • Values, Customs & Etiquette

    BUSINESS CULTURES

    • Comparing Different Cultures
    • Dealing with Culture-Shock
    • Country-Specific Tips

    BEING ASSERTIVE
    MEETINGS & NEGOTIATIONS

    • Strategies for Effective Meetings
    • Tricks in Negotiations & how to counter them
    • Building to a Win-Win Situation
    • Making a Point/Arguing
    • Participating in Meetings
    • Convincing others
    • Stalling for time or avoiding an Answer
    • Compromising

    PRESENTING

    • Opening with Impact
    • Knowing your Audience
    • Directing your Audience
    • Building an Argument Cohesively
    • Using Power Language, Pitch & Pace
    • Communicating The Key Message
    • Exploiting your visuals
    • Staying right on Track
    • Handling a Q & A
    • Closing with Impact

    BUSINESS COMMUNICATIONS

    • Strategies for understanding
    • Developing your Spontaneity & Confidence
    • Raising Awareness of your Tone
    • Considering your Reader
    • Writing Emails for different purposes (Internal/External)
    • Business Letter Formats & Reports

    INITIATING CONVERSATION
    DEVELOPING & SUSTAINING DIALOGUE
    CLOSING A CONVERSATION
    COMMUNICATING DETAIL
    VOCABULARY ENHANCEMENT

    WHO TO ATTEND

    Any Individual who wants to perform in a Corporate Environment has to undergo this extensive Training Program. “To learn a language we already know is not mandatory” this is the general myth everyone feels, but English being The Language for Corporate Communication, handling this Language gives any professional the right aid to leave an impact on anyone and that matters a lot in today’s Industry.

    COURSE DURATION

    Level – I – 15 Hrs. Training at Our Centre or at Client’s Premise
    Level – II – 15 Hrs. Training at Our Centre or at Client’s Premise

  • COURSE No WC108 : CUSTOMER CARE

    Providing excellent customer service is essential to the long-term viability of every business. Dealing with the customers is a skill that everyone who owns a business should definitely master in. Our customer training courses help you to become proficient in all areas of customer service, including customer communications, office organization and computer application usage. Get certified in customer care from the Western Educational Centre and master the art of customer dealing!

    CUSTOMER SERVICE INTRODUCTION

    • Customer Service in the 21st Century
    • The three Key Elements
    • Expand your Definition of Service
    • Understanding your Customers
    • Customer Friendly Approach
    • What Customer Service means

    QUALITIES IN CUSTOMER SERVICE

    • Huge Returns – Simple Actions

    CONVERSATIONS OVER THE TELEPHONE

    • It’s not what you say, It’s how you say it
    • Telephone Etiquette

    RESPONDING TO YOUR EMAIL

    • Prompt answering of your Business Email

    FIRST IMPRESSIONS

    • Making a good First Impression
    • Major Do’s and Don’ts of Customer Service
    • Helpful Reminders Responses
    • Practice what you preach

    BUILDING CUSTOMER LOYALTY

    • Dealing with the Customer
    • Customer follow through
    • Managing your Customer Expectations
    • Building Customer Partnerships

    COMMUNICATING WITH THE UNSATISFIED CUSTOMER

    • Overcome Obstacles

    CUSTOMER’S PROBLEMS
    FOLLOW -UP WITH THE CUSTOMER

    • It Pays to Please
    • Customer Service Behaviour

    GOOD CUSTOMER SERVICE IS AN ART


    WHO TO ATTEND

    An apt Training Program for any level executives who are, or may have to interact with clients, directly or indirectly. This course takes the participants through the requirements and expectations of customers, and helps them to deliver their services in par with the expectations. This is a program that is a must to create, or maintain repeated business from existing clients, and as the study proves, more than 60% of any business comes from “Client Satisfaction”.

    COURSE DURATION

    Level – I – 10 Hrs at our Centre or at the Client’s Premise
    Level – II – 10 Hrs at our Centre or at the Client’s Premise

  • COURSE No WC109 : PATIENT CARE MANAGEMENT

    Patient Care Management is the art of assisting patients and their support systems in managing medical conditions and related psychosocial problems more effectively, with the aim of improving patients’ functional health status, and enhancing the coordination of care. It is a promising team-based, patient-centered approach “designed to assist patients and their support systems & also encompasses those care coordination activities needed to help manage chronic illness..

    Western Educational Centre, Vyttila has developed a comprehensive and in-depth subject syllabus with the aim to provide our students the best and thus help them to earn a deeper understanding on the topic.

    • Health Care Management – A new Dimension
    • Understanding Patient Satisfaction
    • Communication with Patients – Strategies
    • Handling Infantilization of Patients
    • Measuring Patient Satisfaction
    • Performance Evaluation – A PCM aspect
    • PCM Methodologies
    • Anticipating, understanding grievances
    • PCM Improvement Techniques

    WHO TO ATTEND

    Meant for Healthcare Professionals at all levels as this is a concept which leads to the satisfaction of the patients and ultimately helps to increase the revenue of the Health Organisation. This is already implemented in the developed countries in the Government and Private Sectors. A must for the staff who are indulged in direct contact with the patients.

    COURSE DURATION

    Level – I – 10 hrs at our Centre / or at the Client’s Premise.
    Level – II – 10 Hrs at our Centre / or at the Client’s Premise.
    Level – III – 10 Hrs. at our Centre / or at the Client’s Premise.

  • COURSE No WC110 : IELTS CERTIFICATION

    IELTS certification is one of the main criteria of qualification required, if you are planning to go abroad to the English speaking countries for your higher studies or for better career opportunities. Clearing the exams is not so an easy task (and either surely not so tough) even to the persons who believe they are good in the English language!
    Strategic coaching is very much necessary in order to clear the exams with high colours. Get that perfect coaching from Western Educational Centre and give wings to your dreams...

    IELTS Course Details :

    The IELTS test assesses your abilities in Listening, Reading, Writing and Speaking – in less than three hours. There are two types of the IELTS test:
    1) IELTS Academic
    2) IELTS General Training.
    Listening and Speaking are the same for both tests, but the subject matter of the Reading and Writing components differ depending on which test you take.
    The Listening, Reading and Writing components of all IELTS tests are completed on the same day, with no breaks in between them.
    The Speaking component, however, can be completed up to a week before or after the other tests. The test centre will advise.
    The total test time is 2 hours and 45 minutes.

    IELTS Academic :

    The IELTS Academic test is for people applying for higher education or professional registration in an English speaking environment. It reflects some of the features of academic language and assesses whether you are ready to begin studying or training. This approach is widely supported by the institutions that recognise IELTS.

    IELTS General Training :

    The IELTS General Training test is for those who are going to English speaking countries for secondary education, work experience or training programs. It is also a requirement for migration to Australia, Canada, New Zealand and the UK.
    The test focuses on basic survival skills in broad social and workplace contexts.

    IELTS Validity :

    The IELTS Certification is valid for a period of 2 (Two) Years.

    WHO TO ATTEND

    Students and Professionals who intend to go abroad to Native English Speaking Countries for Higher Studies, better Career Opportunities or as an Immigrant. This comprehensive course leads a person to Master the International Language for better Communication. This course is also considered as a benchmark for people who come from Vernacular Medium School to learn English Skills.

    COURSE DURATION

    2 (Two) Months Training at our Centre

  • COURSE No WC111 : FASHION DESIGNING

    Fashion Designing is one of the ever booming industries in this planet. It's the most apt profession for those who have that special interest and enthusiasm to be a professional Fashion Designer. It’s one of the courses that need creativity as well as skill at the same time!
    The best and effective Fashion Designing course of Western Educational Centre brings you an excellent chance to learn all the basics of this fashion designing industry in an easier manner.

    • General Theory
    • Fashion Industry Language Guide
    • International Designers
    • Textiles
    • History of Costumes
    • Fabric Selection
    • Fashion Illustration
    • Designing Principles
    • Basic Silhouettes
    • Accessories
    • Tools & Equipment
    • Colours
    • Silhouettes of Garments
    • Measurements & Patterns
    • Blocks & Pattern Drafting
    • Drafting Patterns for Customer
    • Tailored Clients
    • Quality Assurance
    • Stitching Methods & Applications
    • Saree Designing
    • Advanced Fashion Forecasting
    • Time Management
    • Personal Relationship
    • Advertising & Media Planning
    • Fashion Designer’s Strategies for success
    • Planning
    • Presenting Yourself
    • Fashion Shows
    • Industrial Training Report

    WHO TO ATTEND

    Individuals, Housewives or Professionals who would like to pursue a Career in Fashion Designing, one of the fastest growing Industries in India. This program is also meant for people who have certain creativity and would like to enhance their personal skills.

    COURSE DURATION

    Level 1 – 3 Months Training at our Centre.
    Level II – 3 Months Training at our Centre

  • COURSE No WC112 : INTERIOR DESIGNING

    Interior Designing is not just about the looks of a building’s interior. But it also plays a major role in its functionality because even the largest house can lack space if having a poor interior design, while a tiny apartment can be transformed into a cozy residence with enough space for just about everything with the right design. Also, people’s interest in having a nice and attractive design for both private and commercial buildings is ever increasing. Learn the art of Interior Designing and get certified from Western Educational Centre. Our vast and in-depth course will provide you all the necessary knowledge for establishing yourself as a Professional Interior designer.

    • Construction Technology
    • Materials & Finishes
    • Colour Theory & Techniques
    • Design Technology
    • Drawing (Technical)
    • Design Practice
    • Design Theory
    • Communication Skills
    • Basics of Interior Design
    • Environmental Studies
    • Cost Estimation
    • Material Purchase
    • Furniture Design
    • Model Making

    WHO TO ATTEND

    Any Creative Individual or Professional who would like excel in their Career or start own Business in Interior Designing – One of the best Industries with a lot of exciting opportunities. This course will give the participants a thorough knowledge of all the aspects of Interior Designing and open the door for an interesting Career.

    COURSE DURATION

    Level – I – 3 Months Training in our Centre
    Level -II – 3 Months Training in our Centre

  • COURSE No WC113 : MS OFFICE – ADVANCED LEVEL

    The MS Office – Advanced Level course of Western Educational Centre in Ernakulam is designed in such a way that you can master the office application suite within a matter of just 20 hours! MS Office provides comprehensive and customised solutions to all your office, college, school or any other commercial needs like preparing slides, word documents, excel spreadsheets and more!
    Join us and get the advantage of being certified in MS Office Applications...

    MS WORD – ADVANCED LEVEL

    • Introduction
    • Screen shots
    • Hyperlinks
    • Text Boxes
    • Fancy Text Boxes and Pictures
    • Columns
    • Watermarks
    • Page Borders
    • Line Numbers
    • Comments
    • Track Changes
    • Comparing Documents
    • Protect/Restrict Editing
    • Language Tools
    • Creating Professional PDFs
    • Templates
    • The References Tab
    • Endnotes vs Footnotes
    • Mail Merge
    • Captions
    • Cross References
    • Indexing
    • Citations and Bibliographies

    MS WORD – ADVANCED LEVEL

    MS Excel Advanced Level

    • Excel New Features
    • Chart Recommendations
    • Format Charts & Chart Design
    • Richer Data Labels
    • Leader Lines
    • New Functions
    • Fundamental Data Analysis
    • Instant Data Analysis
    • Sorting Data by Colour
    • Powerful Data Analysis
    • Excel - PivotTable Recommendations
    • Data Model
    • Excel - External Data Connection
    • Pivot Table Tools
    • Visualizations
    • Pie Charts
    • Format Reports
    • Templates
    • Workbook Analysis
    • Manage Passwords
    • File Formats

    WHO TO ATTEND

    This Course is designed for Professional in any Industry, or at any Levels, who use Microsoft Office as a Tool, for all their Reporting, Presentation or Business Communication purpose.

    COURSE DURATION

    20 Hrs. Training at our Centre or at the Client’s Premise

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